Acquiring an artwork
Shipping, Returns & Customs
Each artwork and destination is considered individually. We clarify the practical and financial arrangements before an acquisition is confirmed.
Begin with an enquiry
Contact the gallery about the artwork that interests you. Including your destination country helps us prepare a quotation.
Review the arrangements
Before confirming an acquisition, review the artwork price, any framing arrangements, shipping charges, estimated dispatch and applicable import responsibilities in writing.
Preparation & dispatch
We arrange insured shipping and protective packaging suited to the artwork and destination. Transport method, insurance details and tracking information, where available, are clarified before shipment.
Arrival & support
Please inspect the packaging and artwork upon delivery. If you have a delivery issue or wish to discuss a return, contact the gallery as soon as possible.
Before confirming an acquisition
- Shipping cost
- Quoted individually for the artwork and destination.
- Import duties & local taxes
- May apply in the destination country. Any known responsibilities will be explained before confirmation.
- Framing & packaging
- Confirm what is included for the individual artwork in your quotation.
- Returns
- Handled individually, subject to applicable mandatory consumer rights.
Please contact us within 7 days of delivery where possible if you would like to discuss a return. This practical request does not limit any mandatory cancellation, return or remedy rights under applicable law.
Questions about a particular work or delivery destination?
Contact the gallery